Frequently Asked Questions for Healthcare Providers

What is SONU™

The SONU band is the world’s first and only FDA-cleared, drug- free, wearable therapy for symptoms related to allergic and nonallergic rhinitis. This includes nasal congestion, sneezing, runny nose, and nasal itching.

How does SONU™ work?

SONU emits personalized, resonant sound waves that relieve congestion by breaking up dense mucus, increasing mucociliary clearance and reducing inflammation in the nasal passages. The SONU app scans the user's face and uses machine learning/Artifical Inteligence to calculate optimal resonant frequencies for maximum effectiveness.

What types of patientsare best suited for SONU™?

SONU is ideal for patients with nasal congestion symptoms- including those undergoing palatal expansion, Myofunctional Therapy, or sleep-disordered breathing treatment. SONU acts as the “training wheels” to help patients transition from mouth to nasal breathing by opening the airways. SONU may improve CPAP adherence and represents a new, clinically-backed alternative to pharmaceuticals. SONU offers a solution for patients who do not want to take medications, cannot take medications (ie; pregnancy), or are medically managed but still symptomatic.

Are there any safety concerns?

In the clinical trials, there were no severe adverse events reported. Patients with specific medical concerns or neurological disorders should consult their healthcare provider first to determine if SONU is appropriate for them.

What is the recommended therapeutic protocol for SONU™?

For the best therapeutic results, we recommend using SONU twice a day for the first two weeks. After that, most people switch to a maintenance routine of about three times per week. The duration of effect is 3 to 5 hours

How is SONU™ different from other treatments?

Unlike sprays or oral meds, SONU delivers immediate, localized relief without drugs or side effects. In clinical trials, SONU was shown to be as effective as steroid nasal sprays. 80% of patients reported a dramatic improvement in nasal congestion. Unlike medications that can lose effectiveness over time or cause rebound congestion, SONU supports long-term nasal airway health.

How can my patients access SONU™?

Patients can purchase SONU directly from your office if you choose to become a reseller at a discounted price to the provider. OR We can provide you with a custom discount code, allowing them to purchase SONU directly from our website

What support do I get as a provider?

As part of our partnership, you’ll receive customized marketing materials, digital and print patient education resources, and social media content to help build local awareness. You'll also get priority consideration for case studies, webinars, referral programs and opportunities for early access to new tools and app features. You always have direct access to your local sales rep for anything you may need.

How can patients get replacements or support?

Our customer support team is available by phone or email. Customers have a two year warranty on their SONU band, and we will replace any default bands.

What is the return policy?

Patients can return SONU up to 30 days after purchase. To initiate a return, patients will email support@soundhealth.life. We provide a USPS return label and pre-paid shipping. A refund will be processed within 5-7 business days after we receive their SONU band.

Is SONU™ safe when it comes to EMF exposure?

Yes — SONU is FDA- and FCC-cleared and operates at extremely low power levels. It uses Bluetooth and forehead-positioned speakers, resulting in much lower EMF exposure than typical in-ear devices. SONU meets all FCC safety standards and was rigorously tested for emissions and biocompatibility to ensure it’s safe for regular use.

Where can I find tips for getting the best results?

Visit our website getsonu.com and explore the “Learn”, “About” and “FAQ” sections for further information.
Follow us on Instagram @soundhealth.life to watch customer testimonials and stay updated on best practices!