Product

Up to 5 sessions. We recommend daily charging.

An orange LED near the port indicates charging. Watch video

  • Press and hold the power button for ~4 seconds (for SONU_1.8.22+).
  • Or disconnect via Bluetooth settings.
  • If the app is closed, the band will auto-disconnect within 15 minutes.

Charge it every night for best performance.

Press and hold the ON/OFF button until the green light flashes. Watch video

The app uses Face ID hardware for facial scans, which start at iPhone 10.

To personalize therapy based on sinus and nasal anatomy. No images are stored.

  • SONU 1.8.22+: A green LED will stay on.
  • Older versions: The light turns off after 1 min—check status manually.

They are medical-grade silicone transducers (speakers) for acoustic therapy.

It should sit snugly on your forehead without slipping. You should be able to slide one finger between your head and the band.

  • iOS: Use physical volume buttons on the iPhone.
  • Android: Use the phone’s volume buttons or in-app controls.

80% is ideal. Higher volumes may drain the battery faster.
A volume alert will appear in the app if the level is outside the recommended range.

SONUCheck

Tap the mic icon in the bottom navigation bar on the SONU home screen.

Yes. SONUCheck is always available via the mic icon in the app.

No, but we recommend using it for more accurate and consistent recordings. Make sure it is paired before you start.

SONUCheck implements an automatic speech recognition module that requires a certain part of the sentence to be valid. This check avoids scoring words that are not in the sentence shown on the screen. It’s also possible that in loud or noisy environments, the accuracy may drop to a low level causing this error.

The app assesses nasal airflow based on sounds like “m” and “n.” You may still produce these sounds clearly despite feeling congested. SONUCheck also improves over time by learning from your data.

Yes, it’s completely free.

Tap the Start button to begin recording. After reading the sentence, tap Stop to end the recording.

Does SONUCheck work in all environments?Use it in a quiet space. Background noise can affect scoring accuracy.

Troubleshooting

Ensure the band is fully charged using the provided USB-C cable. Press and hold the button under the band fabric until the green light flashes.

Charge the band to 80%. Then press and hold the button for 30 seconds. Release the button after you hear a beep. The band will enter pairing mode.

This is a settings feature in your iPhone. In your iPhone 'settings' go to the SONU app and turn on 'Face ID.'

In your phone's 'settings' go to Bluetooth and ensure your SONU band is discovered and try to connect it from here. Watch video

FDA

Yes, SONU is the world’s first FDA-approved, AI-enabled, drug-free therapy for nasal congestion.

Links:

FSA/HSA Eligibility

Yes. SONU band is eligible for FSA/HSA

  • Obtain a prescription (if necessary). In some cases, your FSA/HSA provider may require a doctor’s prescription to validate the medical necessity of the purchase.
  • You can pay for the product or service directly using your FSA/HSA debit card (if applicable) or your regular credit card and then submit for reimbursement.
  • Keep your receipt or invoice detailing the purchase, as your FSA or HSA provider may require it as proof of an eligible expense.
  • If you didn’t use an FSA/HSA debit card, submit your claim for reimbursement on your provider's portal.
  • Maintain a record of all your receipts and any correspondence, including the doctor’s prescription, in case you are required to verify the purchase during an audit or later.

General

  • iOS: Compatible with iPhone X (10) or newer, and iPads with Face ID.
  • Android: Compatible with Android OS versions 10 and above (13+ recommended). OnePlus devices, Connect Pads are not compatible

SONU session automatically finishes after 15 minutes; there is no concern if you fall asleep while wearing the SONU band.

We recommend using SONU twice daily for the full 15-minute session. You can adjust usage based on symptom relief.

Relief time varies. For best results, complete the full 15-minute session.

Yes, as long as those activities don’t require audio from other apps. Normal movement is fine during treatment.

No registration is required.

You’ll hear melodic tones and feel gentle vibrations from the band.

  • iOS: Use the in-app pairing process or go to iPhone Bluetooth Settings.
  • Android: Use the SONU app or go to Android Bluetooth Settings to pair the band manually.

Yes, up to 4 users can use the same band. Each user must complete a new face scan.

SONU is indicated for users 12 years and older.

All audio sequences have the same therapeutic power. Each audio sequence has its own notes and instruments and will sound different.

Feel free to select an audio sequence that suits your preference.

  • If the account was created from the SONU app you can try using email and password combination or your mobile phone number to login to the SONU app.
  •  If both don't work, there might likely have been an issue with typos in the account creation process– you will need to sign up again or contact support for further assistance.
  • If you have forgotten your Password, click on “Forgot Password”.
  1. Open the Google Play App on your Android device.
  2. In the search bar, type “SONU” and tap Search.
  3. Look for the app with the SONU logo and tap on it.
  4. Tap Install and wait for the app to download and install.
  5. Once installed, tap Open to launch the app.
  6. Follow the prompts to create an account or log in if you already have one.
  • These fields are required during sign-up to ensure accurate personalization.
  • You can verify or update this info by going to: Account → Personal Information.
  • After completing the face scan, allow 1–2 minutes for the app to calculate your resonant frequency and generate the personalized treatment audio.
  • This processing only happens once after the initial face scan.

Cost/Return/Exchange Information

SONU is backed by a 30-day return policy. Please refer to the Website Warranty and Return Policy for more details.

Please email support@soundhealth.life with you order number.

We offer FREE (non-expedited) shipping within the United States.

No, insurance does not cover SONU; but it is FSA & HSA eligible.